Chief Executive Officer – Parwaaz Financial Services

Report to: Board of Directors
Location: Lahore
Application deadline for the position is November 22, 2020

Organizational Overview/Background:

Parwaaz Financial Services will a wholly owned subsidiary of Karandaaz Pakistan – A not-for-profit company funded by FCDO and BMGF with the vision of having a Financially Included, Empowered Pakistan. Karandaaz works for Financial Inclusion of the MSME through a commercially directed platform.  As part of the commitment to increasing access of capital for SME sector, Parwaaz Financial Services will be incorporated as a Non-Bank Financial Company (NBFC) registered with SECP which will be solely focused on providing Credit and Financial Services to the SME Sector which is underserved when compared to other countries in the region.

Karandaaz’s vision is to create a best in class NBFI that can innovate, use cutting edge technology and think of out of the box solution for providing customized solutions for financing needs of the SMEs. The entity will be headquartered in Lahore but is expected to gradually expand its operations across Pakistan.

Position Overview:

The Chief Executive Officer will be responsible for building and managing a team that will operationalize NBFC during the initial start-up phase over the next few years as per the business plan and vision of the parent organization. To accomplish the ambitious goal of expanding access of credit to SMEs and given the start-up nature of the business, this role will require the CEO to be very “hands-on” and have an entrepreneurial mindset for solving some of the major issues facing SMEs in Pakistan. CEO will be reporting to the board of Directors of NBFC and will be required to provide clear leadership and direction to the new institution, ensuring solid operating and financial performance, recruiting and developing the talent needed to accomplish high performance standards and overseeing the implementation new operational systems and procedures. The position holder will have primary responsibility for achieving the ambitious growth strategy developed by the stakeholders, and for positioning the NBFC as a leading provider of high-quality financial services to the customers.

Job Responsibilities:

The CEO will develop the strategy for Board’s approval and thereafter implement the approved strategy guided by the vision of the NBFC.  He will provide the leadership by assembling a highly effective team and building the culture necessary for the achievement of vision.

Leadership and Networking: Building a strong team across the board and leading from the front to establish a strong corporate culture that permeates across the entity and ensuring high standards of performance and successful realization of agreed upon objectives. Ensuring that second tier leadership is strengthened and developed as per the needs of the organization. Developing and implementing a strong mentoring, coaching and learning environment within the organization and all times upholding the ethics and promoting the mission of the organization. Developing, promoting, upholding and delivering strong and visible leadership norms at all levels, representing the organization at different forums and ensuring a strong buy in into the vision and mission and core values of the organization at all levels.

Strategic Planning: Developing and successfully implementing the long-term strategic vision and strategic plan for the institution and ensuring long term institutional goals are clearly articulated and fully realized and maintaining the organizations edge as a dynamic development finance institution. Developing and delivering on clear strategy to ensure the profitability of the institution based on agreed upon time lines, along with the buy in and the cooperation of all team members and stakeholders.

Human Resource: Providing ongoing oversight to the HR department, developing and implementing sound and effective HR policies and their implementation and generating an environment of fair play and objectivity. Ensuring NBFC has a strong, reliable and honest work force with a strong buy in into the mission, vision and core values of the organization.

Policies: development of internal controls, processes and policies for the organization in line with the strategic objectives

Marketing and Business Development: Developing, designing and implementing a sound and effective corporate branding strategy and ensuring its evolution and time lines in the light of the competitive environment in the sector. Reviewing and updating the portfolio of the products available in the light of the changing needs of the client and ensuring NBFC competitive advantage across markets and across the sector supporting the research function in the analysis for new products, innovations, competitors and market development and ensuring their incorporation in the strategic plans.

Credit Management: Developing a strong business model for ensuring the development and growth of high-quality portfolio of assets while meeting the development objectives of increasing access of finance for SMEs. Ensuring the timely management of portfolio quality related matters, regularly analyzing all credit related information, analyzing trends and developing and implementing sound credit management policies and procedures at all levels and implementing a strong credit culture. Maintaining adequate loan loss reserves and from time to time reviewing prudential policies for the organization in light of regulatory body’s regulations.

IT Management /Technology, ACDs, Operations: Overseeing the design, development and deployment of a complete business solution deploying the best practices in the IT industry in the light of the growing needs of the organization along with developing a strategy for alternative delivery channels and formulating adequate operational polices.

Regulatory Oversight: Ensuring all regulatory requirements are completed on time as per the regulators standards and ensuring the relationship with the regulator is sound and strong.

Risk Management: Undertaking an institutional risk assessment on a quarterly basis identifying key gaps in the overall institutional framework and proposing recommendations. Focusing on ways and means and devising strategies to control and manage the following: portfolio quality, policies compliance, efficiency, productivity, profitability and establishing institutional wide targets/goals. Developing and implementing as culture of accountability and transparency across the board.

TA and Donor Management: Managing long term relationship with stakeholders in continuously canvassing/marketing new partners for funding and strengthening and solidifying relationship with ongoing partners and owners.

Other Programs: Supervising the implementation of other programs and providing them ongoing vision and leadership.

Board Participation: Participating in Board meetings and spearheading the implementation of the executive body and other related committees.

Eligibility Criteria:


  • Master’s Degree in Business/ Economics, Finance or related field is required
  • Expertise and knowledge of a wide range of banking products, including loans and savings.
  • Advanced knowledge of retail operations, products and services as well as knowledge of standard regulatory compliances
Work experience:
  • At least fifteen years of direct experience in financial services, at least 10 of which should have been in senior management positions in a bank or similar financial services company.
  • Demonstrated experience leading and building cohesive, high performing teams.
  • Experience in building out an established NBFC (nationally or internationally) across multiple product lines or experience of a setting up a start-up entity would be preferable
  • Should have a strategic outlook and maturity with an ability to work with the management to build a large, commercially successful enterprise
  • Leadership skills: Could train, mentor and motivate a growing team
  • Influencing and stakeholder management skills: Possess necessary maturity and influencing skills to handle negotiations and manage external and internal stakeholders
  • Analytical skills: Should be detail oriented, proactive to business changes and a team player willing take ownership where needed
  • Possess an entrepreneurial mind-set with a passion for SME financing
  • Proven ability and track record of achieving results in a fast pace, rapid growth environment through use of Innovation and Technology
  • Have impeccable integrity and high personal ethics, should be a respected leader in the industry who can build and foster relationships to position the NBFC as a leading market player

Candidates can email their resume and cover letter to clearly mentioning the position title in the subject line. The deadline for applications is 22nd November 2020.

Parwaaz Financial Services will be an equal opportunity employer. Women and people with disabilities are encouraged to apply. Market competitive remuneration and benefits will be offered.

Please note that the recruitment for PFS is managed by Career Pakistan.

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Non-profit company registered under Section 42 of the Companies Act, 2017